SP Energy Networks

SP Energy Networks are looking to engage with as many of their customers as possible. They are not the same company not Scottish Power, they are the electricity network provider and anyone living within southern central Scotland, north west Wales, Merseyside, Cheshire and north Shropshire are their customers.

One of our main reasons they are looking to engage is to ensure their vulnerable customers are added to or are able to update their detail on the company’s Priority Services Register.  Once added this will ensure that during a power cut that they can tailor the support they need during this period and pro-actively keep you up to date where possible.  Information on who is applicable to be on the register is on this leaflet.  The register applies to households and not the individual, so they can take details for anyone in the residence all under one name (the person filling out the form).

Secondly SP Energy Networks are looking to promote their additional services, which all come free of charge.  They have partnered with various organisations that will help make customers’ homes as warm and as energy efficient as possible, to help reduce the rising costs of energy.  They can also offer home fire safety checks, offer carers support and also look into income maximisation through benefit checks, this has in some cases led to backdated payments.  A leaflet referring to their additional services is available here.

We are trying to arrange a visit by their representatives on either a Soup Friday or a Toasty Tuesday. We will let you know.